Privacy Policy

Privacy Policy
Arzan Chocolate & Gifts LLC

Last Updated: March 3ed, 2026

  1. Introduction

Arzan Chocolate & Gifts LLC, headquartered in Ibri, Sultanate of Oman, is committed to protecting the privacy of users of its website. This Privacy Policy explains how we collect, use, process, and safeguard personal data obtained through our website.

By using this website, you agree to the practices described in this Policy.

  1. Information We Collect

We may collect the following types of data:

First: Information provided directly by the user:

  • Full name

  • Phone number

  • Email address

  • Delivery address

  • Order details and related notes

Second: Information collected automatically:

  • Internet Protocol (IP) address

  • Browser and device type

  • Cookies

  • Usage data and browsing activity within the website

  1. How We Use the Information

We use personal data for the following purposes:

  • Processing orders and completing purchases

  • Coordinating with the delivery company to fulfill shipments

  • Responding to inquiries and providing customer service

  • Improving user experience and developing website services

  • Complying with legal and regulatory requirements in the Sultanate of Oman

  1. Payment Processing

All online payments are processed through a third-party payment gateway operated by Thawani Technologies LLC.

Arzan Chocolate & Gifts LLC does not store or retain customers’ card payment details.
Payment transactions are subject to the privacy policy and terms of Thawani.

  1. Sharing Data with Third Parties

Necessary data may be shared only with:

  • Dalily Logistics Services for delivery purposes

  • Thawani for payment processing

  • Governmental or regulatory authorities when required by law

We do not sell, rent, or trade personal data to any third party for marketing purposes.

  1. Cookies

The website may use cookies to enhance browsing experience and analyze website performance.
Users may disable cookies through their browser settings; however, this may affect certain website functionalities.

  1. Data Protection

We implement reasonable technical and administrative measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

However, no method of data transmission over the Internet can be guaranteed to be completely secure.

  1. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Policy or as required by applicable laws in the Sultanate of Oman.

  1. User Rights

Users have the right to:

  • Request access to their personal data

  • Request correction of inaccurate information

  • Request deletion of their data where legally permissible

Any data-related requests may be submitted using the contact details below.

  1. External Links

The website may contain links to external websites. Arzan Chocolate & Gifts LLC is not responsible for the privacy practices of such websites.

  1. Amendments to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Continued use of the website after updates are posted constitutes acceptance of the revised Policy.

  1. Contact Information

Arzan Chocolate & Gifts LLC
Ibri – Sultanate of Oman
Email: info@arzan.om
Phone: +968 90930308

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